FAQs
What can we expect from the tour?
You can stand a chance to learn more about the Ubin Orang Pulau community from one of their descendants and experience the cultural and natural heritage that could be found there.
​
Topics that would be covered include local intergenerational memory, ethnobotany, kampung architecture, Malay customs etc.
In what language is the tour conducted in?
The walk can be conducted in English, Bahasa Melayu, or both.
Is there a minimum number of participants required before the tour could run?
No, there is no minimum participant requirement. The heritage walk will proceed as long as there is at least one sign-up!
​
However, participants aged 7-12 must be accompanied by an adult.
Are bumboat fares included in your rates?
Yes. Bumboat operators typically charge $4 per person, per trip, regardless of age.
​
Trips depart once there are 12 passengers, or a total of $48 has been collected—whichever comes first. There is no purchasing of tickets for the bumboats.
​
To simplify the process, an $8 two-way public bumboat fare has been included in your ticket.
What is your refund and cancellation policy?
For direct bookings through WUJ
Tour cancelled by Wan:
If the tour is cancelled due to bad weather and unforeseen circumstances, guests will be informed via WhatsApp and invited to reschedule if desired.
​
Cancellation by Guest:
Guests may request to reschedule or cancel their booking without penalty. However, please inform Wan at least the evening before your tour date.
​
Late Arrival
Guests who arrive after the group has departed are welcome to join the walk, but will need to arrange their own transportation into Pulau Ubin. Please note that the full ticket price still applies upon payment at the end of the tour.​
​
For indirect bookings such as Klook
​
Please refer to Klook's cancellation/refund policy here
Where will the tour cover?
The walk will cover significant areas for the Ubin Orang Pulau which include Ketuk Batu (Pekan Ubin), Kampung Sungei Durian, and the former Kampung Surau, where the former Malay school and Pulau Ubin mosque used to stand.
How often do you conduct these walks?
The walk s offered daily—including Public Holidays—except on Friday, Hari Raya Puasa and Hari Raya Haji.
​
Walk Times:
Mon - Thu:
8.30 AM
Fri:
—
Sat, Sun & PH:
8.30 AM & 12.30 PM
​
You may also refer to the Walk Schedule here.
Is there a maximum number of participants allowed?
Yes, to ensure comfort and quality, all public tours are capped at 23 participants per slot—enough to fill two public bumboats.
What if there aren't enough passengers to depart to Pulau Ubin?
Recent declines in footfall to Pulau Ubin have led to unpredictable waiting times for public bumboat departures, as operators only depart once there are 12 passengers or a total of $48 is met.
​
To ensure a smoother start to the walk, a chartered bumboat option will be offered. If the group agrees, participants may choose to share the additional cost required to meet the $48 charter fee for immediate departure. Wan will also contribute his share.
Is the tour children and senior-friendly?
Yes, the tour is suitable for individuals of all ages. However, it is strongly recommended for guests to be physically and medically fit as there is a considerable amount of walking involved.
What is the total distance covered for this tour?
The journey from the Pulau Ubin Public Jetty to our furthest and last point of interest, Pulau Ubin Mosque, is roughly 2.5 kilometres, making the total round trip around 5 kilometres.
Can I just show up without making a booking?
No, you may not. Guests must book in advance and will join a shared group led by Wan. This ensures your spot is reserved, the group size is managed, and the tour could commence punctually.
​
Please note that while the tours are offered Monday to Thursday, Saturday, Sunday and most Public Holidays, they will only run for confirmed bookings. If there are no registrations for a given day, the guide will not be present at Changi Point Ferry Terminal.
Can non-Singaporeans participate in the tour?
Yes, non-Singaporeans are now welcome to join the Malay KamPUng Heritage Walk, following Wan's attainment of his Singapore Tourism Guide Licence in November 2025.
How is payment made?
Payment is to be made upon completion of the tour via cash or Paynow. A Paynow QR code will be presented at the end of the tour.
​
For participants who have booked through Klook, please refer to Klook's payment policy.
How long does the tour take?
The walk is expected to be completed in two and a half hours.
Is there a minimum age requirement?
This tour is strongly recommended for individuals aged 7 and above.
​
Guests who wish to bring along their children under the age of 6, may still choose to do so, but an additional $8 will be included in their ticket to cover for each child's bumboat fares.
I would like to have my school/ non-profit organisation take part in your tour. Is there a special rate for us?
Yes, schools and non-profit organisations can enjoy discounted rates if they choose to engage in this tour. Please email wansubinjournal@gmail.com to ask for a quotation, listing your estimated number of participants.
What is and isn't included in the ticket?
The ticket includes:
-
Two-way $8 public bumboat fare
-
English and Malay-speaking guide
​
The ticket does not include:
-
Additional costs for chartered bumboat fee, if needed.
-
Meals
-
Refreshments
-
Insurance
Safety Guidelines & Advisory
Accident and Emergency
In the event of an emergency, the Pulau Ubin Coast Guard shall be activated to assist with the treatment. Should the situation be deemed necessary, they will follow up with a medical evacuation to Changi General Hospital or other nearby hospitals for the nearest medical attention.
Extreme Heat
In the event of extreme heat (33.0°C and above) during the day of the walk, participants are to take regular water breaks to keep themselves hydrated. Pit stops at public shelters can also be made for additional shade.
Wildlife Encounter
There is a possibility of encountering wildlife such as macaques and wild boars while on tour.
​
There has been a history of macaques snatching away plastic bottles and plastic bags from visitors. Thus, guests are highly recommended to refrain from carrying such items and to secure your belongings in a backpack where possible.
Adult Supervision for Young Participants
This heritage walk is child-friendly and is suitable for people aged 7 and above. However, participants aged 7-12 must be supervised by an adult at all times during the tour and while on Pulau Ubin. This includes, but not limited to, the participant's parents, next-of-kin aged 13 and above, legal guardian or facilitator in the event of an organisational/school group collaboration
Haze/ Poor Air Quality
In the event of haze or other conditions leading to poor air quality, should the 24-hour Pollutant Standard Index (PSI) reading be within the Unhealthy range (101-200) and above, prior to and on the day of the tour, the walk shall be cancelled.
Important Contact Numbers
Pulau Ubin Coast Guard
9736 9564/ 6375 0000
​
Singapore Police Force
999
​
National Parks Board Pulau Ubin
6542 4108
Disease/ Epidemic/ Pandemic Outbreak
In the event of a virus outbreak or other medical emergencies that may undermine public health and wellness, the tour shall adopt precautionary safety measures implemented by the Ministry of Helath Singapore pertaining to the conduct of outdoor activities.
Wet Weather
In the event of wet/inclement weather WHILE ON Pulau Ubin, participants shall seek shelter at the nearest public shelter.
​
In the event of wet/inclement weather BEFORE DEPARTURE into Pulau Ubin, the tour shall be cancelled.
.png)